Refund policy
Return & Refund Policy
Thank you for shopping with us! We want you to love your purchase. If for any reason you are not fully satisfied, we’re here to help.
Returns
- You have [30 days] from the date of delivery to request a return.
- To be eligible, your item must be unused, unworn, and in the same condition that you received it, with tags and original packaging.
- Certain items are non-returnable, such as sale items, gift cards, or personal/customized products.
Refunds
- Once we receive and inspect your return, we’ll notify you of approval or rejection.
- If approved, your refund will be processed to your original payment method within [2-3 business days].
- Shipping fees are non-refundable.
Exchanges
- We only replace items if they are defective, damaged, or if you need a different size (when available).
- To start an exchange, please contact us at [your email/contact form].
Return Shipping
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
- For your protection, we recommend using a trackable shipping service.
How to Start a Return
- Contact us at [your email/contact form] with your order number.
- We’ll provide return instructions.
- Ship the item back to us.